Our services

Good company,shaped around you.

Every arrangement is tailored to the person, their location and what helps most — invoiced monthly in arrears, so you only ever pay for visits that have happened. We'll confirm clear, exact pricing at your free consultation.

Weekly Befriending Visit

One hour of warm conversation, tea, board games or sharing stories.

  • 1-hour in-home visit
  • Conversation, games & reminiscing
  • The same befriender each time
  • Family update after every visit
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Popular

Extended Companion Visit

Ample time for walks, café visits, shopping trips or light outings.

  • 2 full hours together
  • Shopping trips & café visits
  • Gentle walks & outings
  • Family update after every visit
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Companion for Appointments

Escort and friendly company for GP, hospital or hair appointments.

  • Door-to-door escort
  • Wait with you throughout
  • Help remembering what was said
  • Family notified on safe return
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Telephone Companionship

Regular friendly phone or video check-ins, 2–3 times a week.

  • 2–3 friendly calls a week
  • 20–30 minutes each time
  • The same familiar voice
  • Any concerns flagged to family
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Bi-Weekly Companionship Bundle

Two one-hour visits a month, plus a weekly check-in call.

  • 2× 1-hour visits per month
  • Weekly check-in call included
  • One simple monthly arrangement
  • Pause or change anytime
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Popular

Weekly Companionship Bundle

A dedicated weekly visit plus check-ins and family updates. Our most loved arrangement.

  • 4× 1-hour visits per month
  • Same-befriender guarantee
  • Check-in calls between visits
  • Monthly family summary
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Hospital Discharge Settling-In

Three visits across the first two weeks at home after a hospital stay.

  • 3 visits in the first 2 weeks
  • Fridge stocked & home settled
  • Prescription collection help
  • Handover call with family
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Respite Support

Trusted one-to-one company for your loved one while the family carer rests, shops or recharges.

  • 3 hours of unrushed company
  • At home or out and about
  • Light tasks & mealtime company included
  • The same befriender each session
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Respite Bundle

Four 3-hour respite sessions a month for regular family carers — the same trusted befriender, at a saving.

  • 4× 3-hour respite sessions
  • The same befriender every time
  • Priority booking for your slots
  • Monthly family summary
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And there's more

More ways we can help

Everything below can be booked on its own or folded into any monthly bundle. Tell us what would help — we'll shape a visit around it and confirm clear pricing at your free consultation.

Light housekeeping

A tidy-up together — dishes done, laundry on, beds made — with company while the little jobs get done.

Wellbeing visits

A friendly check-in on how someone's really doing — mood, appetite, sleep — with anything worrying flagged to family.

Independent living support

Gentle help with the routines that keep someone independent: post, paperwork, phone calls and reminders.

Community access

Clubs, church, classes and community centres — getting there, joining in, and enjoying it together.

Hobbies & interests

Gardening, crafts, music, puzzles, family history — dusting off old passions or discovering new ones side by side.

Assistance with errands

Prescriptions collected, parcels posted, the bits of shopping that are simply easier with two.

Care home befriending

Regular one-to-one visits for care home residents who'd love extra company beyond busy staff time.

Assisted living befriending

Warm one-to-one visits for people in assisted living and sheltered housing — extra company beyond what onsite teams can give.

Hospital befriending support

Company during hospital stays, a friendly face for the journey home, and support settling back in.

Respite support

A few hours of trusted company so the person who does the caring can rest, shop or see friends.

Mealtime companionship

Sharing lunch, dinner or a Sunday roast — because meals are always better with company.

What Brightside does

  • Companionship, conversation and shared activities
  • Outings, errands and appointment company
  • Light housekeeping and mealtime company
  • Wellbeing check-ins and family updates
  • Respite company for family carers

What we don't do

  • Personal care — washing, dressing or toileting
  • Medication or anything medical
  • Nursing or clinical care
  • Heavy cleaning or home maintenance
  • Overnight or live-in care

Need personal or nursing care? We'll say so honestly and happily point you towards regulated care providers — many families use Brightside alongside formal care.

Care agency or care home?

We partner with care providers who need extra companionship hours for their residents — reliable, PVG-checked befrienders without the recruitment overhead.

Partner with us

Free consultation · No obligation

Not sure which fits? Just ask.

Tell us about the person you have in mind, and we'll suggest the kindest arrangement — even if that means less, not more.

Book a free consultation hello@bsbservices.co.ukCall us: 0141 255 1459 (Mon–Fri, 9am–5pm) · Evenings & weekends: 07761 329702