Questions, answered
Everything familiesusually ask us.
Straight answers about safety, pricing and how visits work. Anything else — the form at the bottom lands straight in our inbox.
Safety & trust
Pricing & payment
Visits & matching
Areas we cover
Still wondering?
Ask us anything — a real person replies
No chatbots, no call centres. Your question goes straight to the Brightside team and we reply within one working day.